PROSES BISNIS (TugasI)

1. PROSES BISNIS 

Business is an activity which directly affects an organization or company. While the process is designed sequence of execution, being able to describe the flow of an input until it becomes an output.
a company to describe the flow of activities at his company input to output. This all used so that the company can achieve a certain goal.

Business processes can also help companies to facilitate an understanding of how the company works. can also be used as a common thread that connects each element in the company. such as organizational competencies, technology requirements and business policies with the drivers of the business. keep in mind that every business process must be in accordance with the vision and mission goals can be achieved with the right company.

business process is not merely a design that is made without foundation, for that there are several characteristics of business processes that must be owned by a business process, the following:

1. Definitif: A business process must have limits, input and output pins.
2. sequence: A business process should consist of sequential activities according to time and space.
3. Customer:A business process must have a process result receiver.
4. Value added: The transformation that occurs in the process should add value to the recipient.
5. Linkage: A process can not stand alone, but must be linked in an organizational structure.
6. Cross Function: A process generally, though not necessarily, include some functions.

Besides having a character, a business process has three main types of processes, the following:

1. Management process, which is a process that controls the operation of a system. Examples such as the Strategic Management.
2. Operational processes, ie processes which includes the core business and create the primary value stream. For example, processes such as purchasing, manufacturing, advertising and marketing, and sales.
3. Supporting processes, which support the core processes. Examples such as accounting, recruitment, help center.

The three main processes should be mutually supportive of each other, starting from the operational processes are the most important processes in accommodating all the input, followed by supporting processes where the process is functioning mendapingi operational processes rather be going well, until the process is a process in which management sufficient to determine both the previous process. so therefore if one is lost at one then the business process will not run correctly. so that the resulting output was wrong, that goal has been determined from the first will not be achieved. below to better explain what the business can then see the image below:

As defined above, from the picture presented we can visualize how the business processes running in an enterprise or organization. where the business process flow describes the movement of an activity from upstream to downstream or can call originated from an input then go ketahap also explained the process by which inside the stages of activities involving many parties, and the collaboration of all these activities was reached an output of business processes that .

The core of the establishment of a business process is a goal. where the purpose of a business process is effective, efficient, and makes it easy to adapt the processes therein. that will generate competitive value for his company, so they can grow opportunities for companies to benefit, it can also improve the performance of the company, and can make the company adapt to the resources.

Actually, the business process will produce the expected output if supported by some elements. These elements we call it as enablers, the following:

• design work flow, work flow contains a sequence of activities to be implemented to meet the target of a process in which the workflow is made to facilitate the entire pkerja understand business processes in the company or can also say this workflow to guide them in their work. This workflow can be described in writing or may be depicted in the form of a diagram. We know different kinds of diagrams, the most popular is a flow diagram (flow chart). In addition there is also a map of the operation (OPC-operation process chart), left-hand right-hand map, WBS (Work Breakdown Structure) and other diagrams.

• information technology, in this case the IT function itself is helping to support the existing business processes. where with the help of manual IT workflow can run fast.

• motivation and measurement, a reason why it is necessary sangatalah important process in the business process. This reason is that the motivation or justification (raison d'etre) a particular business process. Elements of motivation is very important because it will be the basis for evaluating whether a process is operating effectively or not. Without clarity of motivation process, it is impossible that we can analyze and improve a process. Therefore, each process needs to have a measure of success to see the achievements of the reason for its existence. A popular term today is KPI (Key Performance Indicator). So basically KPI is a measure of how effectively a process, not a direct measure of the person's position or work unit. If each process has a KPI, then the collection process with various KPIs in an office or a new unit can be seen.

• human resources, this factor is very important because it is people who will menajlankan workflow, human mngambil decisions in each business process. if HR does not understand the correct workflow so they will not work correctly. treatment of this very element must be considered, because this element is the element vulnerable to making mistakes.

• policies and rules, policies associated with the general guidance in the execution of a process, while the rule is more operational. Policies are not rigid because indirect effect on output. Meanwhile, more rigid rules as directly related to the execution of a process. Because of its nature, the policies needed for global business processes or initial level, while the rules for the level of detail hierarchy. At the level of the smallest business process rules are referred to as Standard Operating Procedure (SOP).

• facilities, the issue may be machinery, equipment or other work tool. Facilities can also be a tool to support such as computers, forms worksheet (worksheet) that is used to collect, process and analyze data. The latter may be a small thing that is often ignored. And without the data, we run the process can not be evaluated and ultimately can not be repaired. KPI no matter how well designed, if not accompanied by supporting data will not be of much use.

I can infer that busines process is a flow of activities, which depicted the entire activities within a company, which can be dsebut busines process as a benchmark work of the principals' activities. course of a business process is made in accordance with the prevailing policies of the company. while determining the success of a business process are the enablers that are critical components that affect a business process that runs as well as the business processes that will re-engineer the future. if a company can properly design, execute business processes that can help companies resolve business process so that the company can achieve its objectives appropriately.

Refrensi :

http://id.wikipedia.org/wiki/Proses_bisnis

http://manajemenoperasional.com/konsep-proses-bisnis/